Good Loans

Our no and low interest Good Loans are designed to help New Zealanders with limited incomes purchase essential household goods and services.

Focused on long term financial wellbeing

What are these loans for?

The above is a guide only. Your Good Loans Advisor can discuss loan purposes with you. Loans are not for cash or existing bills. 

Our DEBTsolve programme combines specialist debt coaching and advocacy with debt solution loans for unmanageable debt.

Who are these loans for?

You may be able to apply for a no or low interest loan if your yearly income is less than the amounts listed in the table below: 

These amounts are a guide only.

These thresholds are current as at 1 April 2022 and are subject to change. 

Our loans are designed to help New Zealanders with
limited incomes improve their quality of life

“When you can’t eat what you like, everything is very bleak & dark. The loan has made an enormous, huge difference.”

– Maria, paid for dental work.

“I really liked that they made sure I would be able to keep up with the repayments and not be left in financial strife.”

– Nicky, bought a used car.

“My daughter has health problems & has to go to hospital. Now I’ve got a vehicle to take her to the medical centre.”

– Billy, bought a used car.

Repayment details

  • $300 – $2,000 at 0% interest p.a. fixed for the repayment term of up to 18 months
  • $1,000 – $5,000 at 6.99% interest p.a.* fixed for the repayment term of three months to three years
  • Debt solution loans for $1,000 – $15,000 at 6.99% interest p.a.** fixed for the repayment term of three months to five years
Repayments include interest and are approximate only.

How do they work?

1. ASK

Ask about our loans by contacting your Good Loans Advisor Find yours below.


Choose which loan is right for you, then fill out the paperwork with your Good Loans Advisor.


Your Good Loans Advisor will assist you with your options (including managing existing debts).


The loan provider will assess your application & make sure your loan payments are manageable.


If approved, the supplier is paid directly for your item.

Call your local Good Loans Advisor

If you are not able to visit your provider in-person, please call our phone-based team 

We are open from 8:30am – 6:00pm, Monday – Friday.

StepUP low interest loan
No interest loan

StepUP Loan only – If you are offered a loan you’ll have 30 days to confirm the item(s) you intend to purchase and provide evidence as to the cost. Approved purchase only, paid directly to suppliers/creditors (no cash loans).

*BNZ terms and conditions and lending criteria apply.

**Loans between $5,000 and $15,000 may be provided as part of our DEBTsolve programme.

Step Up Advanced Personal Loan T&Cs 2021
BNZ Standard Terms and Conditions
Personal Account Service & Facility Fees

Good Shepherd NZ, Bank of New Zealand and Ministry of Social Development


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Our DEBTsolve programme will help you take control of your unmanageable debt. Our specialist Financial Wellbeing Coach will work with you to understand your situation
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