Contact us
You might want to update your contact details, change payments, or provide feedback. We also welcome enquiries from donors, delivery partners and media.
New client enquiries
It’s best to use our enquiry form. It helps us to give you answers as soon as possible and find the right person to help. If you’re having trouble with the online form, you can call 0800 466 370 or 09 302 1697. Because a lot of people get in touch, it might take a few days for us to call you back.
Current loan or Drive insurance clients
If you need to talk about your loan or insurance, or change your contact details, please get in touch.
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Complaints and compliments
If you have a complaint, we would like to know. We’ll do our best to put it right for you and to learn from what you tell us. We also love to hear what’s worked well for you. Your feedback is important to us, so whether you’d like to give a compliment or raise an issue, we’d love to hear from you.
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All other enquiries
You can email us at info@goodshepherd.org.nz or phone 0800 466 370 or 09 302 1697.