Many businesses and organisations do great work to make sure achieving their purpose doesn’t cause disadvantage or harm. If you’d like to improve the way you meet the needs of people navigating family violence and financial hardship, we’re here to help. 

Good Shepherd helps women, girls and their families who are experiencing harm and hardship. We’ve been working to improve financial wellbeing and reduce economic harm for over a century. We understand the systemic and everyday challenges our clients face. We hear how these challenges are eased or added to as people experiencing emotional and financial strain move through life.

We can support the great work you’re doing   

Our consultancy and collaboration service helps leaders and teams grow their understanding of the unique challenges our clients face. We support businesses and organisations to explore how they can respond to these challenges and reduce the risk of harm through their work. 

Good Shepherd can:

• lead workshops to build empathy and understand barriers faced by people experiencing economic abuse and hardship
• identify and raise awareness of systemic issues connected with your work
• contribute to customer journey mapping
• support refinement of policies, products or offerings
• advise about opportunities to improve.      

This service is tailored and customisable, with components designed around your specific needs and goals. Working together helps you shape what you do around the experiences and voices of real people with real hopes, needs and barriers. 

Collaborating is great for us, too. We learn more about where your work fits in the lives of people going through hard times, and you commissioning us helps fund our work to improve financial wellbeing and reduce economic harm. 

Our work with the Financial Services Federation (FSF) is a great example of this service in action. We’re collaborating to introduce codes of practice for member organisations. Our work together will help financial service providers improve their capability to understand economic abuse and support customers experiencing it.

To talk about making changes in your organisation or industry, email emma.saunders@goodshepherd.org.nz.

Good Shepherd’s work focuses on financial harm caused through family violence. For training and policy review to support people experiencing family violence, we recommend Shine.