When you are developing organisational policies and procedures, and providing support and information to staff, consider:

Language

For some employees, English may not be their first language. They may have a minimal understanding and struggle to read, write, or speak English. It is important to advise your employees of their rights and employment law in New Zealand. This could include employment entitlements, confidentiality, Family Violence Act, or even their basic human rights – particularly if they are here on a work visa.

Money

In some cultures, and families, money is managed, shared, and used differently. When talking with the person experiencing economic harm, be open to hearing what is important for them in their culture, what their concerns are about getting help. Work with them to develop a plan of support. To help your employee work through cultural differences, it may be useful to encourage them to get help from an organisation that has an understanding of their particular culture.

Home

Homes may also look different. Having more than one family or extended family living together could mean that money is viewed differently. For some people personal income may be seen as family income, making financial issues more complex and entangled. Some traditions and family beliefs can also impose financial expectations and control on an individual who may be unaware they could be experiencing economic harm and be too fearful to discuss their situation or ask for help.