Some banking products may work well at a certain time in life, but are not so good if relationship challenges occur.
Things like: requiring two signing authorities to cancel a joint account, revolving mortgage structures – where repaid portions are available as credit – or accessing additional funds through unarranged overdrafts, without both customers’ approval.
It’s worth taking some time to understand how you manage your money, as some financial challenges may be difficult to address if they are outside of normal banking procedures.
If you need help to understand your banking arrangements, get in touch with your bank.
If you’re having trouble finding the right person to speak to, we may be able to help. Just get in touch and we’ll see what we can do.