Supporting Jen to manage debt and start fresh
With a small grant and some help to reduce debt, Jen and her teenage daughter were able to move away from an abusive relationship and look ahead to better days.

When Jen* was diagnosed with a serious and life-changing tumour, the dynamic of her relationship with her partner shifted. He took control of their finances including the support payment she received due to being unable to work. He would not allow Jen to access any money.
His psychological abuse worsened over time. He wouldn’t let Jen buy anything or drive their car. Jen was forbidden from seeing her friends. With no access to money, Jen got a credit card and kept a bank account hidden from her partner.
More than ten years passed before Jen was able to leave the relationship. She moved into a one-bedroom flat with her teenage daughter, and was determined to help them both live safely. Jen contacted Good Shepherd to enquire about a loan, but repayments would not be affordable on top of everyday expenses and paying back debt. Good Shepherd’s family violence economic harm support service was able to assist Jen by negotiating with her bank to wipe $7,500 of debt built up during her relationship.
In their new flat, Jen and her daughter were sharing a bed. They were relieved to have a stable home but it was hard for the two of them to find space. Jen had recently had a surgery which made sleeping in the same bed more challenging. Good Shepherd sought help for Jen from a service that provides furniture for people setting themselves up after leaving abusive relationships. It was hoped they could provide a fold-out couch, but they weren’t able to help this time. The team member supporting Jen applied for a Good Shepherd grant to cover the cost of some furniture.
With a $300 grant, Jen brought a second-hand kettle, reclining chair and fold-out couch. She and her daughter set up a flexible bedroom space in the lounge. Jen noted the flat now feels much more like a home. In an email, she says:
“Moving into a new home can be overwhelming, but your help made it feel possible.”
“It may seem like a small thing, but to us, it’s huge. Your kindness and generosity have brought us both comfort and a fresh start, and we’re so grateful.”
*name has been changed for safety