We conducted research with more than 300 clients to hear what they had to say about the support we provided and the impact it had on their lives. 

The research said that not only did our services make an immediate difference in the lives of clients experiencing financial hardship and family violence – the improvements to clients’ wellbeing were sustained.  

Clients who participated said more likely to have enough money to meet every day needs and have money left over at the end of the month; more likely to feel in control of their finances and confident about their financial future; more hopeful for the future; and more satisfied with life. 

Thank you to our amazing clients for continuing to contribute your feedback to this ongoing research. We will keep using what we learn to improve our services.