Safe Exit

Our no interest loans have been repurposed to support people who are financially impacted by Covid-19. 

We may be able to provide a loan for urgent financial relief such as bills and debts. 

Check out our Good Loans page to find contact details for your nearest Good Loans Advisor. 

Covid-19 Support

Covid-19 Support

Our no interest loans have been repurposed to support people who are financially impacted by Covid-19. 

We may be able to provide a loan for urgent financial relief such as bills and debts. 

Check out our Good Loans page to find contact details for your nearest Good Loans Advisor.

Other support

MoneyTalks is a free budgeting and financial mentoring service.

To get in touch you can call MoneyTalks on its free phone 0800 345 123 or visit its website for more information or to use its live chat – moneytalks.org.nz 

If you’ve been affected by the traffic light settings, see what financial help and other support you could get from Work and Income.

If you have a temporary visa and find yourself unable to go home you may be able to receive support from Work and Income.

Visit – Support for temporary visa holders.

Find guidance for employees, employers, and businesses around Covid-19 and the workplace, including leave and pay entitlements, and modifying employment agreements. Read more >>

A Covid-19 response is being led by Whānau Ora and updates can be found on the Covid-19 page of their website.

Information for Kāinga Ora tenants can be found here.

Tenancy Services has information here for landlords and tenants.

If you have a home mortgage and are concerned about repayments please contact your bank – their hardship teams have a range of options to support you.

Sorted.org.nz is New Zealand’s financial capability website, and has regularly updated information about Covid-19.

The Commerce Commission has produced a responsible lending FAQ for lenders and borrowers during Covid-19.

If you’re concerned about your student loan, KiwiSaver or child support or you’re wondering about Working for Families payments – IRD have information to make sure you get the assistance you need. If you have a tax agent, they should also be able to help. Read more >>

A directory of service providers that can help you and your family Learn more >>

Discover what support and services are available learn more >>

Other financial support information can be found on the government’s Covid-19 website.

Things to think about

Has your income or have your expenses changed, reduced or increased?
Is your reduced income still enough to meet your essential costs if you budget carefully?
Have you talked to your bank and/or your creditors about your situation and how you can manage your payments?
Do you need extra help to meet your essential costs?
Do you need to contact Work and Income to ask about the help they may be able to give you?
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  1. Has your income or have your expenses changed (reduced or increased) ?
  2. Is your reduced income still enough to meet your essential costs if you budget carefully?
  3. Have you talked to your bank and/or your creditors about your situation and how you can manage your payments?
  4. Do you need extra help to meet your essential costs?
  5. Do you need to contact Work & Income to ask about (and apply for) the help they may be able to give you?
 

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