Nicola is responsible for ensuring we achieve our purpose and grow our impact across our services and activities. She is responsible for communications, research, evaluation, advocacy and developing new projects and partnerships to achieve our mission. Nicola brings to the role a broad range of experience across small business, education, community development and social services. 

Natalie is responsible for all Good Shepherd NZ’s microfinance activities, including Good Loans, DEBTsolve and Drive. Natalie is also responsible for managing partnerships in the microfinance and broader financial inclusion sector for the benefit of financially excluded New Zealanders. She brings significant social sector experience, including previously as Chief Executive of Ngā Tāngata Microfinance. 

Matt identifies areas where New Zealanders continue to be financially excluded from mainstream financial services and works with partners to leverage our respective strengths and develop new products and services to meet their needs. Matt has a background in law, international aid and microfinance, predominantly in Southeast Asia.  

Nikki manages all the accounting and administration functions for the organisation and brings a wealth of experience in senior leadership roles in charities, small and medium-size businesses and government agencies.  

Beryl supports our partners and staff to build their capability and improve their responses to people in difficult economic circumstances, manages our Economic Harm Support Service and advocates for improved responses to the economic impact of family violence. Beryl has many years of experience in family violence, from crisis intervention, safety planning, education, through to peer support. 

Lisa keeps us up to date with the most challenging issues facing New Zealanders and evaluates the range of services and programmes provided by Good Shepherd NZ to inform our advocacy work and ensure the services and programmes are reaching the people that need them most. Lisa has 20 years of experience in senior research and evaluation roles in the public sector, including Ministry of Social Development and NZ Police. 

Victoria supports our team of Financial Wellbeing Coaches to provide our DEBTsolve services to clients affected by unmanageable, high-cost debt. Victoria has experience in community development, including as a Financial Mentor.  

Vijay supports our team of phone-based Good Loans Advisors and Client Engagement Specialists to provide people living on limited income access to no interest Good Loans to purchase essential items or services. Vijay has a diverse range of experiences in various industries, including not-for-profit, retail banking, tourism and hospitality. 

Cathy is responsible for supporting our operations team and provider partners to successfully deliver our Good Loans programme. She is responsible for policies, processes and monitoring to help guide this work. She has provided support to clients facing hardship both at The Salvation Army and at MSD prior to coming to Good Shepherd NZ.  

Sandra ensures our microfinance teams have the skills and knowledge they need to effectively support our clients. In this role, Sandra combines her experience in education and financial mentoring.