Safe Exit

Our DEBTsolve programme will help you take control of your unmanageable debt.

Our specialist Financial Wellbeing Coach will work with you to understand your situation and create a plan that will help you get on top of your debt. 

Our free DEBTsolve programme combines Financial Wellbeing Coach, advocacy and debt solution loans of up to $15,000 to help with your unmanageable debt. 



Our free DEBTsolve programme will help you take control of your unmanageable debt.

Debt challenges can be complex, and depending on your situation, can take time and energy to work through. 

Our specialist Financial Wellbeing Coaches will support you with debt coaching, information and advocacy. In some cases, we may be able to provide a debt solution loan of up to $15,000, to help with high-cost, unmanageable debt. 

DEBTsolve is not a quick fix, but our Financial Wellbeing Coaches are dedicated to supporting you to reach your financial goals. 

When you commit to DEBTsolve you:

Work with one of our friendly Financial Wellbeing Coaches
Work with one of our friendly Financial Wellbeing Coaches
Create a plan of action
Create a plan of action
Take back control of your debts
Take back control of your debts

What’s good about DEBTsolve?

Happy family outdoors. Mom with two toddlers.

You get your own unique financial plan of action

We help negotiate with lenders to reduce your existing debts and create more manageable repayments

You may have the option to apply for a Good Loan to help with your unmanageable debt

You get one-on-one confidential support from a specialist Financial Wellbeing Coach

Who is it for?

You may be able to join DEBTsolve if your yearly income is less than the amounts listed in the table. 

These amounts are a guide only.

These thresholds are current as of 1 May 2023 and are subject to change. 

How it works:

1. Speak to one of our friendly team

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Begin by having a confidential chat with someone from our Good Loans team to check if you are eligible for DEBTsolve.

2. Connect with your Financial Wellbeing Coach

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Next, you'll speak with your Financial Wellbeing Coach. You will work together to understand your financial situation and identify the best possible solution for you.

3. Create a financial plan of action

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Together you'll build your plan. This could include negotiating with lenders for more manageable repayments, or applying for a debt solution loan of up to $15,000.

4. Take control of your debts

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With ongoing support from your Financial Wellbeing Coach, implement your plan and regain control of your financial situation.

Take the first step to regain control of your unmanageable debt.

We are open from 8:30am – 6:00pm, Monday – Friday

Happy, young, Maori female wIth shoulder length dstk haIr in busIness attIre on her own and against a wooden background
“The stress of not having money is really really hard. The DEBTsolve programme gave me hope when I had none. “I feel fantastic. I still can’t believe it”.

- Hannah, DEBTsolve client

Read client story

Repayments are examples only. Approved purchases only, paid directly to suppliers/creditors (no cash loans).

About Good Loans

Good Loans are no interest loans focused on your long term financial wellbeing. 

They’re designed to help you access essential items and services like a second-hand car or medical bill

Find out more >>> 

Client rights and responsibilities

Good Shepherd New Zealand and the community organisations who work with us to deliver DEBTsolve and Good Loans, take your rights very seriously.

Read about what you can expect from us and what we expect from you.

Additional information

Good Loans and DEBTsolve terms and conditions

Terms and conditions summarises important information relating to your Good Loan.

These form part of our loan offer so we recommend you take some time to read them.

Good Loans and DEBTsolve privacy statement

This explains what happens to your personal information when you enquire about or participate in the Good Loans or DEBTsolve programme.

*Good Loans lending and affordability criteria apply.

**DEBTsolve loans may be provided alongside debt coaching and advocacy as part of our DEBTsolve Programme.


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